Need help? Start with our Frequently Asked Questions (FAQ) for quick answers.
Our team is available Monday–Friday, 9:00 AM – 6:00 PM (GMT+8). We’re closed on weekends and public holidays.
Response time: please allow 2–3 business days.
When contacting us, please include:
When contacting us, please include:
-
Order number
-
Your full name & mailing address
-
Product model name
-
Product size
-
Product color
-
Description of the issue (photos/videos if applicable)
Customer Service
Email: support@rev-sports.com
Hours of Operation: Monday–Friday, 9:00 AM – 6:00 PM (GMT+8)
Note: We currently support shipping within the United States only.
Warranty & Product Support
-
Order number / proof of purchase
-
Photos of the issue (close-up + overall)
-
A brief description of what happened and when
If your product was purchased through a retailer or marketplace, please contact the original seller first. If additional help is needed, email us and we’ll assist.
Contact us
The website is jointly operated by Shanghai Rever Sports Technology Co., Ltd. registered at Room 201, Area A, No. 2388 Hutai Road,
Baoshan District, Shanghai, China and BLUE STAR TRADING LIMITED Company registered at RM C,6/F,WORLD TRUST TOWER 50 STANLEY STREET CENTRAL HK